WhatsApp AI Chatbot – 24/7 Engagement for Dubai Businesses

In the UAE, WhatsApp is where customers talk. It’s quick, trusted, and present on nearly every phone in Dubai. With DigiPromise’s WhatsApp AI chatbot, you’ll answer instantly, qualify leads, take orders, and provide support around the clock all via the official WhatsApp Business Platform.

Why WhatsApp Is Critical in the UAE

• Ubiquity: WhatsApp is the default customer channel for residents and expats alike.
• Trust and familiarity: Customers prefer messaging over calls or emails for quick answers.
• Rich experiences: Catalogs, payments, location, images, voice notes all inside chat.

Key Features

• 24/7 instant replies: Answer FAQs, track orders, book appointments, and capture leads at any hour
• Multi-language support: Arabic, English, Hindi, Urdu, and more
• CRM integration: Sync leads, tags, and transcripts with HubSpot, Salesforce, Zoho, and others
• Smart flows and templates: Confirmations, reminders, and promotions with compliant WhatsApp templates
• Secure, official setup: Built on Meta’s official WhatsApp Business API
• Human handover: Seamlessly switch to your agents if needed
• Analytics: See intent trends, busiest hours, and conversion funnels

How It Works

• Official API: We connect your business number to the WhatsApp Business Platform
• Opt-ins and templates: Use approved message templates for proactive outreach and marketing (with consent)
• Unified inbox: Manage conversations centrally; route to AI or agents
• Integrations: Push data into your CRM and workflows with our Automation Services in Dubai

Case Study: Dubai Retailer Boosts Lead-to-Sale

A mid-sized Dubai electronics retailer implemented DigiPromise’s WhatsApp AI bot to handle product questions, stock checks, and order tracking. Within 60 days, they:

• Reduced first response time from hours to seconds
• Automated 72% of repeat queries
• Increased qualified leads by 38% by capturing intent-rich data in chat
• Drove an 11% lift in repeat purchases via post-purchase tips and reminders

Ready to turn WhatsApp into a sales and service engine? Book Your Free Demo Today