E-commerce brands in Dubai, Abu Dhabi, and the USA need to deliver fast, round-the-clock customer support. DigiPromise’s AI Chatbots and AI Calling Agents automate order tracking, returns, product recommendations, and payment reminders, improving customer experience and reducing support costs.

Why E-commerce Brands Need AI

Customers expect instant answers for orders and shipping. High return and refund requests require automation. AI also boosts conversion rates by intelligently recommending products.

Key Features

• Automated Customer Support
  Our AI answers questions about order status, return policies, and shipping FAQs instantly.
• Sales and Upselling
  The system provides personalized product recommendations and recovers abandoned carts via WhatsApp or AI calls.
• 24/7 Multichannel Support
  Get AI chatbot support for your website, WhatsApp, and Messenger, plus an AI calling agent for automated customer calls.
• Benefits for UAE and USA E-commerce
  For UAE Brands, we provide Arabic and English support, which is essential for cross-border e-commerce. For USA Brands, our AI handles high volumes during sales and holidays without the need to hire more staff.

Example Use Cases

1. Fashion Stores can use it for automated returns and size guide queries.
2. Electronics stores can automate order updates and warranty information.Food 
3. Delivery services can send order confirmations and delay notifications.

Get Started with AI-Powered E-commerce Support

Book your free demo with DigiPromise today and discover how to scale your e-commerce store with AI.