DigiPromiseTurn every “is this in stock?”“do you deliver?”“which size?”“where is my order?”
into a sale.
AURA is the shop assistant your online store never had. It answers product questions, recommends the right item, shares checkout links, tracks orders and wins back abandoned carts, on your website, WhatsApp, Instagram and Telegram, 24/7.
An Instagram DM, turned into an order
- Repliedin 2 seconds
- Recommendedsize M · black
- Soldcheckout link sent
- Upsoldmatching bag added
Trusted by leading brands.
Unanswered questions
are abandoned carts.
Shoppers ask one question before they buy. If nobody answers in a minute, they close the tab and buy from the next store. AURA answers in seconds and closes the sale.
Carts abandoned over one question
Size, delivery time, return policy. A quick answer is the difference between a sale and a lost visitor.
“Where is my order?” all day
Your team spends hours copying tracking numbers instead of growing the store.
Peak shopping hours are after hours
Most shoppers browse at night and on weekends, exactly when your team is offline.
Answer. Recommend. Sell.
Every shopper question, in seconds.
AURA knows your catalogue, sizes, stock, delivery zones and return policy, and answers in the shopper's language on every channel.
- Product, size, stock and delivery questions
- Order status and tracking, without your team
- Arabic, English and 100+ languages
A personal shopper for every visitor.
AURA asks what the shopper needs and suggests the right products from your catalogue, with photos, prices and a link straight to checkout.
- Personal recommendations from your live catalogue
- Bundles and upsells that raise order value
- Checkout link sent inside the chat
Shopper profile · built by AURA
Abandoned carts, brought back.
When a shopper leaves without buying, AURA follows up on WhatsApp with a friendly reminder, answers what stopped them and brings them back to checkout.
- WhatsApp cart reminders, sent at the right time
- Answers the question that stopped the sale
- Every recovered order logged in your dashboard
🛒 Cart recovered
Built for stores
that sell online.
Fashion & beauty brands
“Half our DMs are about sizes and shades.”
AURA answers sizing and shade questions and sends the checkout link in the same chat.
Shopify store owners
“I can not answer chats and run the store.”
Your store keeps selling while you handle suppliers, ads and shipping.
Instagram-first sellers
“We sell through DMs and miss half of them.”
Every DM answered in seconds, with stock checks and payment links.
Multi-brand retailers
“Our support team is buried in order questions.”
AURA handles order tracking and returns, so your team handles the exceptions.
“Placeholder: a short quote from an ecommerce client about sales or saved support time.”Client name · Store, Dubai
AURA vs the usual options.
| Hiring a support agent | Basic FAQ bot | AURA | |
|---|---|---|---|
| Reply time | Minutes to hours | Seconds | Under 5 seconds |
| Works nights, weekends & sale days | ✕ | ✓ | ✓ |
| Knows your live catalogue & stock | ✓ | ✕ | ✓ |
| Recommends products & upsells | ✓ | ✕ | ✓ |
| Recovers abandoned carts on WhatsApp | ✕ | ✕ | ✓ |
| Arabic, English & 100+ languages | 1–2 languages | Limited | 100+ |
| Set up and run for you | Recruit, visa, train | You build it | Fully managed by our team |
| Monthly cost | Salary + visa | Low, but no results | From $685AED 2,500 |
Plugs into the tools
you already use.
AURA plugs into your store and the channels your shoppers already use.
Talks to shoppers on
Works with
Pick a plan. Setup starts in 24 hours.
Monthly or annual. Annual saves 15% and up to 100% of the setup fee.
Starter
Best for new online stores
+ $1,365AED 5,000 one-time setup
5,000 messages / month
Billed $6,984AED 25,500/yr · $1,365AED 5,000 setup waived
5,000 messages / month
- Store website chat (Shopify & WooCommerce)
- Answers product questions (size, stock, price, delivery)
- Product recommendations
- Sends checkout links with items in the cart
- Returns & exchange answers from your policy
- Lead & order alerts by WhatsApp & email · 1 team member
- Leads saved to Google Sheets
- Trained on your website pages
- 2 languages: English + Arabic
- Basic analytics
- Email support
Growth
Best for growing stores selling on WhatsApp & Instagram
+ $2,725AED 10,000 one-time setup
12,000 messages / month
Billed $10,860AED 39,780/yr · $2,725AED 10,000 $1,362AED 5,000 50% off setup
12,000 messages / month
- Everything in Starter, plus:
- WhatsApp Business, Instagram, Messenger & Telegram
- “Where is my order?” tracking
- Upsell & cross-sell
- Discount codes (rules you set)
- Abandoned cart recovery on WhatsApp
- Cash-on-delivery order confirmation on WhatsApp
- Human handover to your team
- Leads saved to Google Sheets or your CRM / Klaviyo
- Alerts · 3 team members
- Product catalog synced monthly
- 5 languages: English, Arabic + 3 of your choice
- Full client dashboard + advanced analytics
- Monthly email report
- Priority WhatsApp support
Scale
Best for established brands with high order volume
+ $3,405AED 12,500 one-time setup
20,000 messages / month
Billed $13,620AED 49,980/yr · $3,405AED 12,500 $1,702AED 6,250 50% off setup
20,000 messages / month
- Everything in Growth, plus:
- Sales made by AURA (revenue tracking)
- 3 AURA agents (e.g. sales, support, wholesale)
- Alerts · 5 team members
- Product catalog synced weekly
- 20 languages of your choice
- Dashboard + downloadable reports
- AI conversation insights
- Webhooks & API access
Enterprise
Best for multi-store brands & retailers
+ $4,085AED 15,000 one-time setup
Tailored to your volume and integrations
Custom messages / month
Billed annually · $4,085AED 15,000 $2,042AED 7,500 50% off setup
Tailored to your volume and integrations
Custom messages / month
- Everything in Scale, plus:
- Multi-store setup
- Custom number of AURA agents
- Unlimited team alerts
- Product catalog synced daily
- 100+ languages
- Live courier tracking (Aramex, DHL & more)
- Custom integrations (Salla, Zid, Magento, ERP)
- Custom dashboard + reports
- Signed data agreement (DPA) on request
- Dedicated account manager
Need premium AI models, custom integrations or higher volumes? Get a tailored quote →
Monthly: cancel anytime, one-time setup fee · Annual: save 15%, setup waived on Starter and 50% off on other plans · GCC clients billed in AED
Different industry?
There's an agent for that.
AURA questions, answered.
What is AURA?
AURA is an AI sales and support agent for online stores in Dubai and worldwide. It answers shoppers on your website, WhatsApp, Instagram and Telegram, recommends products, shares checkout links, tracks orders and recovers abandoned carts.
Does AURA work with Shopify?
Yes. AURA is built for Shopify stores and reads your products, stock, prices and orders, so its answers are always up to date. WooCommerce and other platforms are supported on request.
Can AURA track orders?
Yes. Shoppers share their order number or phone and AURA replies with the status and tracking link, so your team stops copying tracking numbers by hand.
How does abandoned cart recovery work?
When a shopper leaves items in the cart, AURA sends a friendly WhatsApp reminder, answers any question that stopped them and sends them back to checkout.
Which languages does AURA speak?
Arabic, English and 100+ more. It replies in the language the shopper writes in.
Can my team take over a chat?
Yes. Your team sees every conversation and can step in at any time. AURA hands over complaints and special requests automatically.
How long does setup take?
Setup starts within 24 hours of your kickoff call, and we agree the go-live date with you on that call. We connect your store, train AURA on your catalogue and policies, test it with you and switch it on.
How much does AURA cost?
Starter, Growth and Scale have fixed monthly prices shown on this page, with a one-time setup fee on monthly plans. Annual plans save 15%, with the setup fee fully waived on Starter and 50% off on Growth, Scale and Enterprise. Enterprise is quoted based on your volume and integrations.
Your shoppers have questions right now.
Let AURA answer them and close the sale. Book a 30-minute demo with your own store.
