DigiPromiseFill every tableroombrunchevent
without picking up the phone.
Nova answers guests the moment they message, shares menus, prices and availability, takes the booking and sends reminders that cut no-shows. For restaurants, cafés, hotels and holiday homes in Dubai & worldwide.
A Friday booking, handled by Nova
- Repliedin 2 seconds
- CheckedFriday 8pm · 4 guests
- Bookedterrace table confirmed
- Remindedday before + 2 hours before
Trusted by leading brands.
Missed messages
are empty tables.
Guests message to book during your busiest hours, when nobody can check the phone. Nova answers every one of them, takes the booking and makes sure they turn up.
Bookings missed in the rush
Peak service is exactly when WhatsApp and Instagram messages go unanswered.
No-shows cost you every week
Empty tables and rooms that could have gone to someone else.
Same questions, all day
Menu, parking, dress code, check-in time. Your staff answers them hundreds of times.
Answer. Book. Remind.
Every guest question, answered instantly.
Nova knows your menu, prices, opening hours, amenities and policies and answers in the guest's language on every channel.
- Menu, dietary, parking and dress code questions
- Room types, rates, amenities and check-in times
- Arabic, English and 100+ languages
Bookings taken inside the chat.
Nova checks availability, offers the best options and confirms the booking with all the details your team needs.
- Table, room, brunch and event bookings
- Special requests and occasions captured
- Booking details sent to your team instantly
Booking · taken by Nova
Fewer no-shows. Fuller nights.
Nova sends friendly WhatsApp reminders before every booking and makes it easy to confirm, change or cancel, so you can resell the slot.
- Reminders the day before and on the day
- One-tap confirm, reschedule or cancel
- Cancelled slots freed up for other guests
🔔 Reminder sent
Built for Dubai
hospitality.
Restaurants & cafés
“We can't answer WhatsApp during service.”
Nova takes the bookings while your team takes care of the guests in front of them.
Boutique hotels
“Direct bookings get lost in the inbox.”
Answer rate and room questions instantly and win the booking before the guest goes to an OTA.
Holiday homes
“Guests message at all hours.”
Check-in details, house rules and booking questions answered around the clock.
Beach clubs & venues
“Event nights flood our DMs.”
Nova handles guest lists, table packages and minimum spend questions for you.
“Best investment we have made this year. The bot handles all our inbound leads, books calls automatically and never misses a follow-up. ROI was clear within 30 days.”Amaira Hassan · Owner, Zafran Restaurant Chain
Nova vs the usual options.
| Hiring a reservations host | Online booking form | Nova | |
|---|---|---|---|
| Reply time | When they are free | No replies | Under 5 seconds |
| Works during peak service & after hours | ✕ | ✓ | ✓ |
| Answers menu & amenity questions | ✓ | ✕ | ✓ |
| Takes bookings on WhatsApp, Instagram & Telegram | ✓ | ✕ | ✓ |
| Sends reminders to cut no-shows | ✕ | Email only | ✓ |
| Arabic, English & 100+ languages | 1–2 languages | Limited | 100+ |
| Set up and run for you | Recruit, visa, train | You set it up | Fully managed by our team |
| Monthly cost | Salary + visa | Low, but guests still message | From $685AED 2,500 |
Plugs into the tools
you already use.
Nova answers guests where they already message you and sends every booking to your team.
Takes bookings on
Sends bookings to
Pick a plan. Setup starts in 24 hours.
Monthly or annual. Annual saves 15% and up to 100% of the setup fee.
Starter
Best for a single restaurant, café or guesthouse
+ $1,365AED 5,000 one-time setup
5,000 messages / month
Billed $6,984AED 25,500/yr · $1,365AED 5,000 setup waived
5,000 messages / month
- Website booking chat (tables & rooms)
- Answers menu, room & amenity questions
- Booking alerts by WhatsApp & email · 1 team member
- Bookings saved to Google Sheets
- Trained on your website pages
- 2 languages: English + Arabic
- Basic analytics
- Email support
Growth
Best for busy venues taking bookings on WhatsApp
+ $2,725AED 10,000 one-time setup
12,000 messages / month
Billed $10,860AED 39,780/yr · $2,725AED 10,000 $1,362AED 5,000 50% off setup
12,000 messages / month
- Everything in Starter, plus:
- WhatsApp Business, Instagram, Messenger & Telegram
- Bookings confirmed into your calendar
- WhatsApp reminders to cut no-shows
- Human handover to your team
- Bookings saved to Google Sheets or your CRM
- Alerts · 3 team members
- Menus & rooms synced monthly
- 5 languages: English, Arabic + 3 of your choice
- Full client dashboard + advanced analytics
- Monthly email report
- Priority WhatsApp support
Scale
Best for hotels and multi-location restaurants
+ $3,405AED 12,500 one-time setup
20,000 messages / month
Billed $13,620AED 49,980/yr · $3,405AED 12,500 $1,702AED 6,250 50% off setup
20,000 messages / month
- Everything in Growth, plus:
- Multi-location setup
- Staff routing (right team for each request)
- 3 Nova agents (e.g. restaurant, rooms, events)
- Alerts · 5 team members
- Menus & rooms synced weekly
- 20 languages of your choice
- Dashboard + downloadable reports
- AI conversation insights
- Webhooks & API access
Enterprise
Best for hotel and restaurant groups
+ $4,085AED 15,000 one-time setup
Tailored to your volume and integrations
Custom messages / month
Billed annually · $4,085AED 15,000 $2,042AED 7,500 50% off setup
Tailored to your volume and integrations
Custom messages / month
- Everything in Scale, plus:
- Hotel & restaurant group setup
- Custom number of Nova agents
- Unlimited team alerts
- Menus & rooms synced daily
- 100+ languages
- Custom integrations (booking & PMS systems)
- Custom dashboard + reports
- Signed data agreement (DPA) on request
- Dedicated account manager
Need premium AI models, custom integrations or higher volumes? Get a tailored quote →
Monthly: cancel anytime, one-time setup fee · Annual: save 15%, setup waived on Starter and 50% off on other plans · GCC clients billed in AED
Different industry?
There's an agent for that.
Nova questions, answered.
What is Nova?
Nova is an AI booking agent for restaurants, cafés, hotels and holiday homes in Dubai and worldwide. It answers guests on WhatsApp, Instagram, Telegram and your website, takes bookings and sends reminders to reduce no-shows.
Can Nova connect to my reservation system?
Nova can send every booking to Google Calendar, Google Sheets or your team on WhatsApp, and connect to many booking systems through a webhook. Tell us which system you use and we will confirm the setup.
Does Nova reduce no-shows?
Yes. Nova sends WhatsApp reminders before each booking and lets guests confirm, reschedule or cancel in one tap, so you can give the slot to someone else.
Can Nova answer questions about my menu or rooms?
Yes. We train Nova on your menu, prices, dietary options, rooms, rates, amenities and policies.
Which languages does Nova speak?
Arabic, English and 100+ more. It replies in the language the guest writes in.
Can my staff take over?
Yes. Your team sees every conversation and can reply at any time. Nova hands over complaints and special requests automatically.
How long does setup take?
Setup starts within 24 hours of your kickoff call, and we agree the go-live date with you on that call.
How much does Nova cost?
Starter, Growth and Scale have fixed monthly prices shown on this page, with a one-time setup fee on monthly plans. Annual plans save 15%, with the setup fee fully waived on Starter and 50% off on Growth, Scale and Enterprise. Enterprise is quoted based on your volume and integrations.
Guests are messaging to book right now.
Let Nova answer them and fill your tables and rooms. Book a 30-minute demo.
